Privacy Policy

Introduction and Purpose

Empire Learning is an education company dedicated to providing high-quality online courses and learning experiences to professionals. We understand the importance of protecting your personal information and are committed to ensuring its privacy and security.

This privacy notice discloses the privacy practices for https://www.empirelearning.com/. This privacy notice applies solely to information collected by this website, except where stated otherwise. It will notify you of the following:

  • What information we collect;
  • With whom it is shared;
  • How it can be corrected;
  • How it is secured;
  • How policy changes will be communicated; and
  • How to address concerns over misuse of personal data.

Empire Learning values your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information, ensuring transparency and compliance with applicable privacy regulations.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We collect and have access to information that is voluntarily entered on this website or provided via email or other direct contact from you. We additionally collect information from your browser when you interact with our site. This information includes, but is not limited to, your IP address, your browser type, time spent on pages and the referring website address. This site does not respond to Do Not Track requests.

This site uses cookies to understand how users interact with it and to improve their experience. These cookies include, but are not limited to, those from Google services. Additional information on Google's policies can be found here: https://policies.google.com/technologies/partner-sites.

Unless you ask us not to, we may contact you in the future via email, phone, SMS message, or any other communication method you have provided to tell you about specials, new products or services, information related to your license or account, or changes to this privacy policy.

Types of Information Collected

Empire Learning collects the following types of personally identifiable information from its users:

  • Names
  • Email addresses
  • Phone numbers
  • License information
  • Other information voluntarily provided during the registration or account setup process

How Information is Collected

Empire Learning gathers customer data in the following ways:

  • Voluntarily provided: Information you submit via the website, during registration or account setup, or through direct communications (email, phone, etc.).
  • Automatically collected: Information from your browser (such as IP address, browser type, time spent on pages) is automatically collected when you interact with the site.

Purpose of Data Collection

Empire Learning collects customer information for the following purposes:

  • To provide and improve services: We use your data to ensure the best possible user experience and enhance the functionality of our services.
  • To respond to customer inquiries: Your information helps us respond to your requests and provide customer support.
  • To manage user accounts: We use personal data to set up, maintain, and manage user accounts, including sending account-related updates.
  • To send important notifications: We use your contact information to notify you about important updates related to your account, licenses, and new products or services.
  • To share promotions and policy changes: We may send promotional offers or inform you of policy updates relevant to your account.

Data Security Measures

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Empire Learning takes the following steps to protect customer data from unauthorized access or misuse:

  • Encryption: We encrypt sensitive information (such as personal identifiers) when transmitted over the internet. You can verify this by looking for "https" at the beginning of the website address.
  • Access control: Only employees who need access to personal information to perform specific roles (e.g., customer service) are granted access.
  • Secure storage: All personally identifiable information is stored on secure servers located in a protected environment to prevent unauthorized access.
  • Offline protection: We protect your information both online and offline to ensure data remains secure at all times.

Data Sharing

Empire Learning does not sell or rent personal information. However, we may share customer data with trusted third-party service providers under the following conditions:

  • Service delivery: We share your data with third parties who assist us in providing services (e.g., email platforms, customer support tools), but only to the extent necessary for them to perform their functions.
  • Confidentiality agreements: These third parties are obligated to keep your information secure and are prohibited from using your data for any other purpose.

Empire Learning ensures that third-party service providers handle your data in accordance with this privacy policy and applicable privacy regulations.

User Rights

Empire Learning respects your privacy and grants you the following rights regarding your personal information:

  • Access: You have the right to know what data we have about you, if any.
  • Correction: You can request to update or correct any of your personal data that we hold.
  • Deletion: You may request the deletion of your personal data, except for information we are required to retain for regulatory reasons.
  • Opt-out: You can opt out of receiving future communications from us at any time.
  • Restriction: You may request that we restrict the processing of your personal data under certain circumstances.

In compliance with privacy laws such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), you may exercise these rights by contacting us through the provided email or phone number on our website.

SMS Consent and Compliance Terms

This section outlines the terms and conditions governing the use of Short Message Service (SMS) for communication purposes by Empire Learning. These terms are an extension of the privacy practices detailed in the Privacy Policy, above, applicable to this website.

Opting In and Purpose

By opting in to receive SMS messages from Empire Learning, you consent to receiving texts related to course completions, credit reporting, promotions, important deadlines, new products or services, and updates regarding your account.

Information Collection and Use

Empire Learning is the sole owner of information collected via SMS communications. We may collect information voluntarily provided by you, as well as data from your mobile device, such as your device's unique identifier and mobile carrier. This information is used solely for communication purposes within our organization, and we will not share your phone number or any SMS-related data with third parties under any circumstances.

Message Frequency and Opt-Out

Message frequency will vary depending on the conversation, and message and data rates may apply. To opt out of receiving SMS messages at any time, simply text "STOP" to the phone number. After doing so, you will receive a confirmation message, and no further SMS messages will be sent unless you choose to opt in again by texting "START." For assistance, you can text "HELP" or contact us directly at support@empirelearning.com.

Use of Cookies

Empire Learning may use cookies to enhance user experience and interaction with SMS communications. These cookies help us understand how users engage with our messages.

Contact Information

If you have any questions or concerns about your privacy or this privacy policy, you can contact us using the following information:

  • Phone: (855) 460-1634
  • Email: support@empirelearning.com

We are here to address any issues regarding your personal information or our privacy practices.

Notification of Changes

Changes to the privacy policy will be highlighted on this page for a period of 15 days prior to the changes taking effect and for 30 days after the changes have taken effect.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (855) 460-1634 or via email at support@empirelearning.com.