If you're a real estate professional in New York, ensuring that your license is up to date and compliant with state regulations is essential. Whether you have questions about renewing your license, updating your information, or checking the status of an application, contacting the New York Department of State (NY DOS) is the best way to get accurate and up-to-date information.
Go to the DOS Website
Visit the main website for the Division of License Real Estate Board.
For information regarding Salespersons licenses, click here.
For information regarding Brokers licenses, click here.
Contacting DOS by Phone
Their phone number is (518) 474-4429. Their office hours are Monday through Friday from 8:30 AM until 4:30 PM (Eastern Time). Representatives are available to assist with inquiries about licensing requirements, application statuses, and other related matters.
Licensing Management System Online
Visit the eAccessNY website and log in to manage your licensing information, renew your license, or check for updates on your application.
Make sure you log in to the with the email address that you have on file with the State. If you no longer have access to that email, or if you need a temporary password, or are having problems logging in, email realestate@dos.ny.gov. Be sure you include your name spelled exactly as it is on your license, license UID, and email address.
Contacting DOS by Email: Non-Urgent Issues
For non-urgent inquiries, you can email the Licensing Division at licensing@dos.ny.gov. Be sure to include your full name spelled exactly as it is on your license, license UID (if applicable), and a detailed explanation of your request to receive a prompt response.
Final Tips for Contacting NY DOS
- Before calling, gather your license number, application details, or any relevant documentation to streamline the process.
- Be prepared for potential hold times when calling during peak hours.
- If you are renewing your license, check online first for self-service options.
- Keep records of any emails or mail correspondence for future reference.
Staying on top of your real estate license status is key to maintaining compliance and ensuring a smooth career in the industry. Whether by phone, email, mail, or online, the NY Department of State offers multiple ways to assist with your licensing needs.